New York Life


Creating a visual object-oriented UI system for building management

Role

Lead Designer

Design Thinking


Agency

Argo Design


Industry

Agent-Client Relations

Life Insurance

The ask

Refine the usability of New York Life’s sign up and application process

Details

  • Create usable components in Figma for the internal team to use
  • Ensure all needs from research are considered and delivered

Navigation


Using multiple personas, the navigation had to work across all, and be related in ways that support teams could help the others, including the NY Life agents themselves.

The navigation components for NY Life’s internal team were delivered in Figma where all states are accessible via options and dropdowns, and won’t need to be detached.